Strategy and targets

Digital Workforce Services Plc has successfully executed a profitable growth strategy based on holistic business process automation during the current strategy period (2022-2026). The company's Board of Directors has confirmed the focus areas for strategy execution, with the aim of accelerating the company's profitable growth during the end of the period.

The cornerstones of strategy execution towards the end of the strategy period are:

1. Revolutionize the way large organizations do knowledge work: We are expanding our continuous services business and Outsmart automation platform with Enterprise AI Agents by creating unique, measurable customer value to knowledge work automatization.

2. Transformation of Outsmart automation services' core business: We maximize customer benefits from our productized service offering. We use AI to improve the scalability of continuous services and the productivity of automation deployment. We enable customers to automate on a larger scale faster than ever before.

3. Market leader in social and healthcare care pathway solutions: We focus on productized automation solutions for care and customer pathways. We will radically renew the follow-up of long-term conditions, improving patient safety and the productivity of healthcare professionals.

4. Accelerating growth through acquisitions: We are actively looking for acquisition opportunities that support the cornerstones of our strategy and profitable growth.

Updated; December 3, 2024