Run Management
Your search for worry-free RPA and automation maintenance ends here.
Managed Services
Run Management ensures that your automated and business critical processes can run smoothly, 24-7. More importantly, Run Management can handle incidents caused externally due to system or network errors and updates. This service ensures maximised uptime of Blue Prism and UiPath automated processes.
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Quality assurance
Run Management improves the overall quality of automation, as processes must pass a validation review. Only audited processes are accepted to production.
Availability
Digital Workforce Run Management is available for our Robot as a Service and on-premise customers and for organisations who have built their RPA environment in-house or with another service provider.
No hidden cost
Run Management is available at different service levels, depending on your need for support , and by the hour. The total cost is fully transparent. There are no hidden costs – only a basic fee and process-specific charges. This process-specific fee will vary.
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RPA maintenance Service ensure business continuity of critical processes
What if a GL/AP/Payroll process for a 50k FTE organization did not run when it should?
Value in EUR
Why Run Management?
The service covers the following areas:
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Resolution Processes
such as incident and problem management. Run Management follows ISO 20000 processes and structure.
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Standard Changes
including element level changes to target applications
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Quality Acceptance
for newly automated processes regardless of the developing body
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Management and Scheduling
of the automated processes based on process SLAs.