Intelligent Document Processing (IDP)

Redefine your process automation journey with our Intelligent Document Processing solutions, tailored to convert unstructured data into actionable insights.

Revolutionizing Business Processes with Intelligent Document Processing

In today’s digital age, handling and processing an immense volume of documents can be challenging. This is where Intelligent Document Processing (IDP) steps in. IDP uses advanced technologies like Artificial Intelligence (AI) and Machine Learning (ML) to automate the extraction and understanding of data from documents, transforming unstructured content into structured, actionable information.

Our robust Intelligent Document Processing (IDP) feeds your Business Process Management (BPM) solution and Robotic Process Automation (RPA) robots with critical data extracted from various sources such as emails, PDFs, images, and more. This opens new avenues for end-to-end process automation for pivotal business processes.

Our web-based user interface facilitates human-in-the-loop verification and correction while the associated analytics generate fresh training data for continuously learning AI models.

While conventional RPA can yield significant results by automating straightforward, rule-based, manual, or high-volume tasks, critical business processes often involve complex, linked tasks containing unstructured data. These tasks are typically manually handled by service center agents. This is where our intelligent document processing can deliver a transformative impact.


AI-Powered Data Extraction

Harness AI and ML to turn unstructured data from emails, PDFs, and images into actionable insights.


Human-Aided Verification

Web UI for human verification combined with analytics for ever-evolving AI models.

Do you recognize these challenges in your RPA activities?

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    Your automation level is too low (under 40%)

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    Your automation scope is too narrow

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    Too much work is left for manual handling and processing

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    Robots can't process your data (PDFs, images, emails, etc.)

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    Complex or fragmented automation

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    AI could help but seems too expensive and difficult

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    Your automation business cases are unclear – or poor

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    Problems with RPA software upgrades

Introducing Intelligent Document Processing from Digital Workforce:

Our cloud-native turnkey service combines IDP, BPM, and RPA to enhance the level of automation by expanding Outsmart processes to include applications where data is unstructured.

Our web-based user interface enables human-in-the-loop verification, correction, and analytics. Documents processed with a confidence value below a predefined threshold are flagged for human verification.

As production volume increases, data recognition accuracy improves, leading to a continuously increasing automation rate. This results in fewer documents requiring manual handling, creating a virtuous circle. All manual handling automatically generates new training data for active learning AI models.

We offer an enterprise solution with different service levels and a guaranteed SLA commitment, ensuring rapid resolution of any issues. Our service comes with enterprise-grade security.

Everyday use cases of our IDP include:

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    Purchase invoice handling

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    Sales order automation

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    Supplier Certification Documents

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    Quotation request automation

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    Master data maintenance

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    Structuring field reporting

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    And rassigning message influx.

Our IDP includes preconfigured modules for the most common use cases, which guarantee a quick start, saving you costs compared with one-off AI projects. In addition to these everyday use cases, IDP can be applied to further customer-specific unstructured data handling.