Industry menu

Service-oriented companies benefit from intelligent automation

Companies in all sectors are adopting intelligent automation as part of their digital transformation strategy to increase compliance and improve quality while reducing costs. Service-oriented companies, in retail, finance, business consulting, and hospitality have improved customer satisfaction, compensated for labour shortages and become faster and more accurate in operations by utilising Robotic Process Automation.

Process examples

services-workorders

Work orders

Maintenance work orders can automated to track faulty or damaged parts to increase timeliness.

READ MORE

When maintenance work orders are automated to track faulty or damaged parts and crucial components within central maintenance, staff are freed from time spent on information duplication as robots handle structured spreadsheets and increase timeliness and accuracy on routine tasks.

customer-master-data

Customer master data

Increasing the quality and speed of updating customer master data is possible without system integration projects.

READ MORE

A robotic workforce can create higher quality data due to quicker updating of data and a decrease in manual typing errors. Time spent on manual processing can be replaced so staff can focus on  customers.

services-claimshandling

Claims handling

Digital Workers can receive claims from customers and investigate using rule based metrics for a variety of factors.

READ MORE

These factors can include product batch, raw materials, location, or main components. The robot can create a report for claim processing. Automation also compares claims to analyse cyclical trends and point to potential defects.

Contact our industry specialist

or fill in the contact form

tomi-kruuti

Tomi Kruuti

Solutions Consultant
+358 50 438 0368
tomi.kruuti(at)digitalworkforce.com

Fill in your contact information

Latest News & Resources related to Services

Free RPA training and webinar
Apr 20 2020

Why should you upskill in RPA right now?

Apr 20, 2020
April 28th at 8 am BST (10 am EEST) Webinar: Why should you upskill in RPA right now? ...
Read more
scaling RPA
Aug 20 2019
Scaling RPA – best technological practices to scale enterprise Robotic Process Automation
Aug 20, 2019
Read more
Automation Anywhere Digital Workforce
Jul 23 2019
Digital Workforce Joins the Automation Anywhere Partner Programme
Jul 23, 2019
Read more
Jun 19 2019
Maintaining your RPA: Vacay yey! But who looks after our robots?
Jun 19, 2019
Read more