Business Process Study
Design Services
In this 3-6 week consultation, we help you to take a deep dive into your pain points and critical business processes and scope the problem in detail. We then validate the potential for converged automation technologies and how we can affect your KPIs. As a result, you will receive a report and a description of a high-level solution outlining the potential for KPI improvement.
Tailoring Solutions to Your Unique Needs
At Digital Workforce, we understand that every business has unique needs and challenges. Achieving a holistic view and re-programming the pain points for your business process may sound complex, but it isn’t. With our help, we can guide you through the entire journey, from validating the potential opportunities and the impact on your business KPIs to implementing and maintaining the solution.
Continuous Support:
Ensuring the consistent performance and evolution of the implemented solutions.
Strategy Formulation:
Delving deep to understand the broader impact on your business KPIs.
Tailored Implementation:
Crafting and introducing solutions catered to your specific requirements.
Our Unique Approach to Value Discovery
The concept for value discovery of process orchestration and automation
At Digital Workforce, we believe in a holistic, customer-centric approach to automation. We’ve developed a unique Top-Down value discovery methodology, which focuses on core value streams and customer journeys across various organizational capabilities. By understanding the end-customer’s journey and touchpoints across multiple departments - such as sales, back-office, risk & credit assessment - we ensure our automation services fit seamlessly into your operational workflow.
Outsmart Discovery methodology
How do we help you reprogram your business processes?
Organization and strategy mapping
We start by understanding you as an organization – where are your pain-points and what is on your strategical agenda?
Process understanding and opportunity selection
Next, we utilize targeted workshops for understanding your key-processes and their current bottle-necks
Key-metrics and process target state definition
We then define your target state – and the metrics you would like to improve
Solution definition
We then work together on defining the solution (and required technologies) to reach to the target state
Presentation and road-map
In the end it’s all about numbers: we help you in creating a business case and the road-map for reaching the target state