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Setting up World-class RPA maintenance
Why you need it and how to set it up
The 50 automation projects per year rate of growth requires the maintenance organisation to be scaled up from one to five full-time roles (FTEs) over the same period if it is to keep track with maintaining the RPA. The number of processes that one maintenance specialist is able to handle will be determined by a number of factors. For example, the complexity of the automation, the quality of the build, and the criticality of the process.