Nordea: from a small-scale pioneer to employing 300 robot colleagues

Watch the presentation by Nordea’s Jan Thümmel (Head of Robotics Execution) and Hampus Gerlach (Management Partner) and learn how the bank has grown its use of RPA from a small-scale pioneer to employing 300 robot colleagues.

Nordea is the largest financial services group in the Nordic region and one of the biggest banks in Europe with over 30 000 employees, a total operating income of EUR 9.5 billion and total assets of EUR 581 billion in 2017. The bank is one of the forerunners in the use of robotics in its industry and is determined to keep leading the way to the future.

Digital Workforce has worked with Nordea since 2015 to establish, grow and maintain the company’s robotic workforce. Digital Workforce offers Nordea Robotic Process Automation (RPA) consulting services, training via Digital Workforce Academy – a Gold Service Provider certification awarded Blue Prism training partner – and management mentoring.


Watch the presentation to hear:

  • How Nordea has succeeded in scaling up its digital workforce from a small-scale pioneer to employing 300 robot colleagues
  • How the bank has developed its robotics management model to reach maximum value
  • What is the role and structure of Robotics Centre of Excellence (CoE) at Nordea
  • How does traditional IT relate to robotics and automation at Nordea



Want to learn more? Download our case study about Nordea here and learn about Robotics Operating Model (ROM) here.