Outsmart Services
#1 Holistic Business Process Automation Platform & Managed Service
Managed Services
Maximized utilization of low-code business automation capabilities (BPM, RPA, IDP)
Outsmart turns automation into a vital part of your business strategy
and helps to ensure your competitiveness by delivering high-performance multi-technology Business Process Automation solutions from the cloud, supported by 24/7 proactive maintenance that improves the overall quality of your automation.
Performing work in traditional functional silos is an inefficient way to improve critical cross-functional processes. However, Business Process Management (BPM) can help overcome this challenge by providing complete control and visibility into complex, long-running processes and operational journeys. BPM orchestrates human or system activities that were previously disconnected across the organization into seamless workflows. This is exactly what Outsmart is designed for!
At the same time, many organizations have invested in RPA and struggle now with managing bot exceptions efficiently, unused licenses, a fear of technology-vendor lock-in, poorly performing bots, or the lack of an ability to scale up and down as needed. This is where the commercial innovation of Outsmart can help.
24/7 Cloud Power:
Pumping data seamlessly, supporting both human and digital workers.
Break Silos with BPM:
From disconnected tasks to seamless workflows with Outsmart.
is the leading multi-technology Business Process Automation platform and managed service by Digital Workforce
Pay-per-value, based on your consumption. No long-term commitments.
It Consists of the Following Elements:
Production Capacity
A multi-technology platform with the capacity to execute your low-code automations (RPA, IDP, BPM). We deliver the required BPM, RPA and AI capacity from our cloud to run the processes in a way that meets your business requirements.
Process Maintenance
Maintenance is delivered according to a tailored service level agreement (SLA) for all of your automated processes added to the service. If a process crashes or terminates, our team receives an alert and we resolve the issue. We monitor all your processes 24/7 from our Run Management service.
Quality Management
We ensure a clean and healthy production environment aligned with industry best practices. All processes added to the service go through our quality acceptance procedure, which ensures that your solution is maintainable and performs well in production.
Management
Visibility and control over process performance, orchestration and process SLAs. You access all the tools to monitor process performance through an intuitive dashboard.
Plans & Pricing
Get the flexibility you need to set up and manage your Business Process Automation platform.
Go
The entry level plan to get started with Business Automation
Scale
A Managed Service Business Automation platform service for in-house operations.
Enterprise
A turn-key solution to offshore Business Automation operations.
Do you recognize these issues?
Transparency Shortfalls
Limited customer and or internal transparency into end-to-end processes?
Handling Ad-Hoc Requests
Challenging and time-consuming to address ad-hoc requests (additional review or e.g. RPA exceptions)?
Standardization Issues
High variance and unstandardized processes, where it's hard to ensure work is executed in the correct order?
Visibility Concerns
How do we gain visibility into internal process bottlenecks across the value stream?
Compliance Challenges
Lack of control, unstructured work, and transparency cause compliance issues; no audit trail to show decision-making reasons.
Fragmented Improvements
Scattered and partial improvement initiatives?
Automation Quality Quest
How can I improve automation quality – regardless of whether it's built in-house or by a partner?
Ensuring Continuous Operation
How do I guarantee 24/7 operation to bypass current usage limitations, especially with more business-critical processes?
Our business promise to you:
Speed
With Outsmart we guarantee that the turnaround times of your end-to-end business processes will be completely transformed, benefiting your ability to build improved business performance in your core operations.
End-to-End Visibility & Control
The traditional way of performing work in functional silos is limited when managing critical cross-functional processes. BPM overcomes this by offering complete control and visibility into complex, long-running processes and operational journeys, orchestrating the formerly disconnected human or system activities across the organization into seamless workflows.
Measurable Business Impact
We commit to clearly expressing what the business improvement value that our capabilities and approaches deliver in the customers' own specific context. Through our commercial innovation, we carry some of the licensing risks on behalf of the customers and enable you to isolate the business case into the specific solution at hand.
Quality
With the Outsmart capabilities and control over the end-to-end processes, your first-time-right KPIs will improve while we ensure a full audit trail and regulatory compliance.
Flexibility in Finance
You don't need to commit to capacity. With Outsmart, you can scale up and down based on need. You pay only for the usage and nothing extra. You can easily adjust the capacity based on seasonal changes, peaks in demand, or the changing situation of your business.
Transparency in Procurement
One service price includes everything: there are no hidden costs! No nasty financial surprises when operating or maintaining the solution. Purchase the whole end-to-end process with a pay-per-usage/pay per transaction pricing & SLA-based business continuity model and solve complex business challenges without the need to source and purchase multiple different technologies separately.