How Intelligent Automation can remove Digital Disadvantage from Building Societies

Building Society Webinar_new

Live Webinar on Wednesday the 22nd of February at 11:00 am-12:00 pm GMT Building Societies are currently facing a digital disadvantage when competing in the banking market and need to adopt an efficient, reliable, and robust technology stack that supports building a digital ecosystem for innovative customer experience, operations, work execution, and growth across the institution.

Learn from leading Building Society experts and technology innovators Kevin Mowles (Building Society Business Transformation Consultant), Keith Woof (Head of Automation, Leeds Building Society), Iain Lister (IT & Change Executive, Mansfield Building Society) and Jack Lavington (RPA ManagerMonmouthshire Building Society) about the value Intelligent Automation can deliver across tedious and repetitive tasks/processes, improved customer and employee experience, and streamlined operations and work execution, all whilst reducing costs and work backlog.

During our live webinar, we will shared stories from leading Building Societies, big and small, that have successfully adopted Intelligent Automation and AI tools.

Key Takeaways
✅ How IA can connect disparate data pockets and legacy systems
✅ How IA can support multiple initiatives across the business
✅ How tackling small challenges with IA can equate to significant cost savings and mitigate risk across the front, middle and back office
✅ How IA can enhance the customer experience, from enquiry handling to reducing AHT to delivering a more personalized customer journey
✅ How IA can improve employee experience, removing work execution disruptions and retaining talent
✅ How IA can non-invasively fill technology gaps and fully automate processes from end to end, not just tasks.
➡️ Kevin MowlesBuilding Society Business Transformation Consultant
➡️ Keith WoofHead of Automation, Leeds Building Society
➡️ Iain ListerIT & Change Executive, Mansfield Building Society
➡️ Jack Lavington – RPA Manager, Monmouthshire Building Society


Digital Workforce Services Digital Workforce Services Plc is the leading business automation platform and service provider globally. Digital Workforce Outsmart platform allows organizations to accelerate digitalization, increase revenue, improve customer experience and gain competitive advantage. Globally, over 200 large customers use Digital Workforce’s platform and services to transform their businesses with automation. Founded in 2015, Digital Workforce currently employs over 200 business automation specialists in the US, the UK, Ireland, Poland, Germany, Finland, Sweden, Norway, and Denmark. Digital Workforce is publicly listed in Nasdaq First North Growth Market Finland.

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