automation for utility company

Inside Information: Digital Workforce Services has received a significant order of approximately € 2.7 million from a major utility company in the United States

Inside Information: Digital Workforce Services has received a significant order of approximately € 2.7 million from a major utility company in the United States

Digital Workforce Services has received a significant order from an existing client for professional services in the United States worth approximately € 2.7 million for the next 12 months. Digital Workforce will deliver services to support the client in analyzing business process automation potential and developing process automations that execute the client’s multi-platform strategy effectively using different technologies while minimizing license costs. The publicly traded client is one of the largest utility companies in the United States, with more than 9 million private, public, and enterprise customers and more than 28,000 employees. The client operates across multiple states in the United States, delivering essential utilities like electricity and natural gas. Furthermore, they provide, e.g., customized energy solutions and wireless communications to cater to the needs of their nationwide customers.

Digital Workforce’s Business Process Automation services help clients identify business improvement opportunities utilizing different business process automation technologies, design & automate processes, and achieve significant business benefits faster and more cost-effectively than alternative ways to develop business. Digital Workforce experts help clients gain insights into how automation can transform their operations as well as build their automation capabilities through long-term collaboration.

”This purchase order is one of the largest orders in Digital Workforce’s history, reflecting our strong client engagement since 2020 and efficient, high-quality service delivery in the long term. The collaboration has enabled the customer to automate more than 100 business processes in different functional areas of operations. Our global delivery operations, featuring a committed on-site U.S. team backed by international experts, facilitate our thriving multi-year partnerships.  Each Digital Workforce consultant, thoroughly trained and accredited, contributes to faster project deployments and continuous support, minimizing overheads and enhancing client-specific operational efficiency. This approach underscores our commitment to delivering superior business process automation services, sustaining our position as a leader in the industry.”, said Jussi Vasama, CEO of Digital Workforce.


For further information, please contact:

Jussi Vasama, CEO, Digital Workforce Services Plc, Tel. +358 50 380 9893

Certified advisor

Aktia Alexander Corporate Finance Oy, Tel. +358 50 520 4098

About Digital Workforce Services Plc

Digital Workforce Services Plc is a leading business process automation services and technology solution provider globally. Digital Workforce Outsmart services and technology solution suites allow organizations to save costs, accelerate digitalization, increase revenue, improve customer experience, and gain a competitive advantage. Globally, over 250 large customers use Digital Workforce’s services and technologies to transform their businesses with automation. Founded in 2015, Digital Workforce currently employs over 200 business automation specialists in the US, UK & Ireland, and Northern and Central Europe. Digital Workforce is publicly listed in Nasdaq First North Growth Market Finland.