DWF1

What are

A digital worker is an automated team member trained to carry out a business process just like any employee, only faster and without mistakes. All teams will have digital workers alongside humans in the future.

Business rule

Dynamic rule engine

Pre process

Chatbot
Capture image
OCR/ICR
Image extraction
Classification/ML

Core process

Robotic process automation
Machine learning

Post process

Process analytics
Log analysis

Digital Workers help automate each stage of the business process leveraging intelligent automation including Robotic Process Automation, Chatbots, Natural Language Processing, alongside other cognitive technologies.

Each digital worker can manage one or more process or task. Additionally, it can be trained to prioritise selected tasks, handle exceptions and learn by doing. Digital workers can be delivered from the cloud or even on location for selected technologies.

Business process automation has many benefits

Automating business processes provides many benefits: faster digitalisation, increased productivity, improved customer experience, speed and error-free delivery. At the same time automation can assist with incorporating new innovation into existing processes. Unique business process demands requiring a variety of technologies can be seamlessly managed together delivering the greatest benefits from automation.

Digital workers are revolutionising the workplace. The deployment of a digital workforce is fast and economical, no changes are required to existing information systems. Transformation promotes a flawless and stable work process that reduces human error.

Unlocking automation potential with different technologies

Traditionally, digital workers have been built utilising Robotic Process Automation making them perfectly capable of managing knowledge work tasks, which are based on a pre-defined business rule. Combining that with new capabilities offered by Natural Language Processing, Chatbots and other artificial intelligence technologies creates digital workers that are empowered to automate more complex tasks and are learning by doing. The results free up even more people from routine tasks and make them available for strategic, value-added work.

Our intelligent digital workers can sense and comprehend:

unstructured

Unstructured data

in the form of natural text, images, videos, etc.

structured

Tabular data

like financial statements, sensor streams, etc.

They can also converse with humans in natural languages.

We have built these capabilities by using state-of-the-art artificial intelligence technologies like Natural Language Processing, Computer Vision, Deep Learning and Machine Learning and by partnering with innovative companies like Boost.ai, Blue Prism®, Microsoft, and UiPath.