RPA company Digital Workforce receives CE Mark and appoints Head of Healthcare

The leading RPA company in the Nordics, Digital Workforce, has received CE Mark for its Robot as a Service concept. To support the growing market demand in healthcare, the company has appointed Head of Healthcare, MD, PhD and M.Sc. (Econ.), Tiina Leivo.

Leivo will be responsible for leading and developing the CE marked Robot as a Service concept in the primary markets of healthcare in the Nordic countries. Leivo joins from Terveystalo, the largest healthcare service company in Finland, where she was the Director of Ophthalmology Health Services.

“The potential and need for fast automation is huge in healthcare. It has been one of our key customer segments from the beginning. Tiina Leivo brings a wealth of strategic and operational experience, new perspective and profound industry knowledge to our team,” said Heikki Länsisyrjä, one of the founders of Digital Workforce.

“I want to be involved in creating new solutions. And, I see how a real change in healthcare can be achieved through IT and change in work processes. Robotic Process Automation is an excellent way to make healthcare more efficient. I am familiar with the healthcare processes and can help customers identify areas, where robotics would be of great help to them,” explained Tiina Leivo.

Digital Workforce’s Robot as a Service delivers digital workers i.e. software robots from a cloud-based service. The company’s digital workers have automated processes in healthcare, such as registering examination referrals, reporting laboratory results and staff resourcing in home care, which also took victory in an international innovation competition. Customers can easily monitor the work of digital workers on their mobile devices.

The company’s Robot as a Service is the first cloud-based RPA service in the EU that can deliver CE-marked automation solutions. The CE marking signifies that the service can be utilized also to automate clinical processes that are regulated by the European Medical Devices Directive (93/42/EEC and 629/2010) and the legislation on the medical devices.

“In Sweden, all healthcare processes that digital workers automate, require a CE Mark. In Finland, a CE Mark is needed when automation is used in clinical processes. We now have a CE marked concept and automation experience from tens of healthcare processes. Our digital workers bring measurable results in weeks without any required changes to the existing IT systems. The healthcare organisations
have welcomed the digital workers with a great excitement and interest,” added Leivo.


Heikki Länsisyrjä, Partner, Digital Workforce, +358 50 558 7801,

Tiina Leivo, Head of Healthcare, Digital Workforce, +358 50 1928,

Digital Workforce

Digital Workforce is the only company purely specialising in RPA services in the Central-Northern European region. Our digital workers automate the routines of computer based knowledge work freeing up the time of human employees for more productive and important tasks. The deployment of digital workers requires no changes to the existing information systems. Digital Workforce was founded in the summer of 2015 and it currently employs over 80 RPA specialists in Finland, Sweden, Norway, Denmark and Poland.