Digital Workforce Services announces partnership with Flowable

Digital Workforce has entered into a partnership with the Swiss company Flowable in order to collaborate in business process automation. Digital Workforce recently announced an updated strategy detailing its intention to deliver the Outsmart platform for automating comprehensive business processes. Outsmart will deliver all the necessary capabilities for the development and operation of complex, end-to-end business processes. Outsmart will utilize world-leading, best-of-breed technology, such as Flowable, to enable process orchestration, automated processing of tasks, and the coordination of the work carried out by humans and work carried out by software robots or AI. Outsmart will be an “as a service” cloud platform allowing customers to access services on-demand without extensive up-front investment. Digital Workforce Outsmart is currently in the beta phase with commercial availability planned for Q3 2022.

CEO of Digital Workforce Services, Mika Vainio-Mattila:
“We are seeing an exciting shift in the Intelligent Automation market. Companies are moving from simple task automation towards more comprehensive business process automation where humans, digital workers and AI agents collaborate seamlessly. Meanwhile, the delivery of a comprehensive selection of best-of-breed business process automation tools available under the same roof – and most importantly, as a service – is a need that isn’t being currently met by the market. This is where Outsmart will meet the market demand and bring together all the necessary capabilities to build and operate automation fabrics in the future. Our cloud-based platform consists of different intelligent automation technologies and a unique consumption-based commercial model. Armed with Flowable’s world-class orchestration capabilities, the Outsmart platform will be a unique market proposition. With Outsmart, our clients can start quickly without heavy upfront investments and drive digital transformation in their organizations with an unbeatable time-to-value.”

Flowable introduces a unique ability to easily design, develop, deploy and monitor business processes in an intuitive low-code environment, allowing business & IT teams together to improve their business process performance. Flowable leverages global standards like BPMN (Business Process Model and Notation), CMMN (Case Management Model and Notation) and DMN (Decision Model and Notation). It has an open workflow engine at its core, allowing for intuitive integration with other automation assets, such as microservices, APIs, RPA and low-code User Interfaces to enable seamless human-machine collaboration. This human-machine collaboration will be key to unlocking 10-20 times more business value from business process automation within the next 3-5 years.

Flowable is a leading provider of open-source Intelligent Business Automation platforms, recognized by Gartner and used by many of the world’s leading organizations, from startups to global and Fortune 500 companies. Through Flowable’s technology, Digital Workforce will be able to further extend its competence and services from Robotic Process Automation and Intelligent Automation to business process orchestration.

Agim Emruli, CEO of Flowable:
”We at Flowable are pleased that Digital Workforce Service has chosen us and our leading technology to develop a holistic and thorough solution with which the full business process can be made more efficient. We follow their unique, innovative market approach with high interest and support them with the new platform to deliver outstanding customer experience and drive operational excellence.
According to Gartner, by 2025, organizations running inflexible and poorly performing critical customer-facing business processes will suffer more than a 10% loss in market share due to bad customer experiences. Also, Forrester research shows that leaders are planning to reinvent and re-imagine existing processes and completely transform end-to-end processes to support their digital business strategies better. Automating, orchestrating and monitoring end-to-end business processes to create a seamless experience is something that companies are now looking for.”

More information 
Mika Vainio-Mattila, CEO
Tel. +358 40 752 0617

About Digital Workforce Services Plc
Digital Workforce Services Plc is the leading business automation platform and service provider globally. The Digital Workforce Outsmart platform allows organizations to accelerate digitalization, increase revenue, improve customer experience and gain competitive advantage. Globally, more 200 large customers use Digital Workforce’s platform and services to transform their businesses with automation. Founded in 2015, Digital Workforce currently employs over 200 business automation specialists in the US, the UK, Poland, Germany, Finland, Sweden, Norway, and Denmark. Digital Workforce is publicly listed in Nasdaq First North Growth Market Finland. https://digitalworkforce.com

About Flowable
Flowable is the leading provider of open-source Intelligent Business Automation solutions for global enterprises. It combines the power of Case, Process, and Decision support into one platform with low-code capabilities to deliver end-to-end automation.
Flowable’s Intelligent Business Automation platform is used to quickly build, deploy, and orchestrate applications that increase efficiency, deliver outstanding customer experience and drive operational excellence. We deliver cutting-edge automation solutions for some of the world’s leading brands across Banking, Insurance, Healthcare, Manufacturing and many other industries.
Founded in 2010, Flowable counts over 350 specialists in 11 locations in Europe, North America, and Asia providing impact to organizations worldwide, from startups to global and Fortune 500 businesses.