Completion of Kanta-Häme Social Care Customer Data Migration Project

Press Release 27 October, 2023

Completion of Kanta-Häme Social Care Customer Data Migration Project

Digital Workforce has successfully completed and delivered on schedule a project to migrate and archive old customer data from the social care system in Kanta-Häme to Kela’s centralized Kanta Services and administrative data in Kanta-Häme’s own archive. This achievement marks a significant milestone as the first Robotic Process Automation (RPA) migration project for electronic archiving of social care in welfare regions.

Over the past two decades, archived data has accumulated across multiple systems in Kanta-Häme’s passive databases. This migration process involved six source systems and approximately 900,000 documents, ranging from one page to over 100 pages.

Johanna Tulander-Välkki, Project Director at Kanta-Häme, commented, “The archiving process adhered to a strict schedule. We accumulated data until the end of 2022 and closed the passive databases at the beginning of April. Our objective was to find experts and a solution that could extract, prepare, and export the target data to Kela’s Kanta Service and our own archives. The implementation of the archiving was left at the discretion of the supplier. RPA proved to be an excellent solution. Now that the old data is securely stored in the Kanta Service archive, we can shut down the passive databases as soon as possible to save on maintenance costs and registrar obligations.”

Digital Workforce’s migration solution uses the Robocorp platform, which is based on the open-source Robot Framework, and Atostek’s Kanta-certified ERA application. The solution operates independently of the source system.

Juha Järvi, Global Head of Healthcare at Digital Workforce, stated, “The Kanta-Häme migration project was the first in Finland to be launched and completed, and it was substantial in size. We have learned valuable lessons from this project, which have led to fine-tuned solutions. Our approach minimizes the burden on the IT administration of the welfare area, with the customer’s input required only for data production. RPA is an excellent and secure solution for the transition period, which can be implemented quickly. Our turnkey solution allows various information systems to share information swiftly, conveniently, and cost-effectively, whether you need to move hundreds of thousands or millions of documents.”

By September 1, 2024, all public social care service providers are required by the Client Data Act to join the Social Care Archives. It is estimated that there are between 800 and 1000 social and healthcare systems in Finland that need to be archived.

For further information, please contact:
Juha Järvi, Head of Healthcare Global of Digital Workforce Services Plc

About Digital Workforce Services Plc
Digital Workforce Services Plc is a leading business process automation services and technology solution provider globally. Digital Workforce Outsmart services and technology solution suites allow organisations to save costs, accelerate digitalisation, increase revenue, improve customer experience, and gain a competitive advantage. Globally, over 200 large customers use Digital Workforce’s services and technologies to transform their businesses with automation. Founded in 2015, Digital Workforce currently employs over 200 business automation specialists in the US, the UK, Ireland, Poland, Germany, Finland, Sweden, Norway, and Denmark. Digital Workforce is publicly listed in Nasdaq First North Growth Market Finland.