Posts by dwfnew
Building Effective AI Agents: The Essential Role of Descriptions and Runbooks
AI Agents are typically multi-LLM constructs that access APIs to perform tasks assigned to them via prompts. The scope of what an AI Agent can, should, and should not do is governed at five levels: The LLM’s inherent guardrails and safety mechanisms The role and runbook of the Agent The knowledge files provided to the…
Read MoreDigital Workforce Services Plc: Business Review January 1 – September 30, 2024:
Company Announcement November 1, 2024 at 8am EEST Business Review January 1 – September 30, 2024 (unaudited) Unless otherwise stated, the comparison figures provided in parentheses refer to the corresponding period of the previous year. THE COMPANY ACHIEVED PROFITABLE GROWTH OF 10% IN THE THIRD QUARTER, STRATEGICALLY IMPORTANT CONTINUOUS SERVICES REVENUE GREW BY 16%…
Read MoreSema4 Rapid Agent Deployment (RAD): A New Path to Scalable AI Success
Kickstart Your Enterprise AI Agent Journey in Just 30 Days The Sema4.ai Rapid Agent Deployment (RAD) program delivered by Digital Workforce is a fast, standardized and high-impact way to bring an enterprise-grade AI Agent into your organization’s real-world production environment within just 30 days. Unlike the costly, lengthy transformations pushed by big consulting firms, RAD…
Read MoreWhat is an Enterprise AI Agent?
In a rapidly evolving business landscape, enterprises are increasingly turning to AI agents to automate complex processes and improve efficiency. This “Shorts” series is designed to explore critical concepts around Enterprise AI Agents in detail as we continue answering your questions on AI Agents. Let’s start by breaking down the elements and defining an…
Read MoreNavigating the BOAT: Understanding the Convergence of Business Orchestration and Automation Technologies
In today’s fast-paced digital landscape, enterprises face mounting challenges in streamlining operations. As businesses strive for more efficient processes, the need for multiple automation technologies to work in harmony has become increasingly evident. Enter Business Orchestration and Automation Technologies (BOAT) — a concept introduced by Gartner that consolidates key automation technologies into a unified platform.…
Read MoreLive Webinar: Introduction to AI Agents – The Next Evolution in Business Automation
Date: October 10, 2024 Time: 11.00 -12.00 a.m. EST (10.00-11.00 a.m. CET) Duration: 40 minutes + 20 minutes Q&A Overview: As business automation evolves, AI Agents are set to become game-changers in transforming how work gets done by handling complex, cognitive tasks and processes previously unattainable. This webinar will explore how AI Agents surpass traditional…
Read MoreAnswering the Questions Around AI Agents
AI Agents – Is the Future of Automation Becoming Real? As businesses evolve in the digital age, the rise of AI Agents is set to revolutionize how work is done. But what exactly are AI agents, and how do they differ from other automation technologies that enterprises have used for years, such as Robotic Process…
Read MoreBuilding the AI Agent Operating Model
To realize the full potential of Enterprise AI Agents, you need more than just a successful pilot. Building an operating model that allows you to scale effectively is essential. Here are the key components to consider: Agent Strategy Define the Vision: Start by articulating a clear vision for how AI Agents will fit into your…
Read MoreLaying the Foundation for AI Agents: How to Find Your First Enterprise AI Agent Use Case?
Having grasped AI agents’ transformative potential, the next step is moving from understanding to action. To prove the value of this technology quickly and set the stage for scaling, it’s crucial to start with the right use case and build a solid foundation for your AI Agent operating model. This blog post will help you…
Read MoreFueling innovation with risk and compliance driven end-to-end automation – Case Nasdaq
The case is written as a summary of a presentation given at a Digital Workforce event in 2024. THE ORGANIZATION Nasdaq is a leading global technology company that operates one of the world’s largest and most influential stock exchanges. Founded in 1971, Nasdaq revolutionized the financial industry by introducing the first electronic trading system, and…
Read MoreDigital Workforce Services Plc: Half Year Financial report, January 1 – June 30, 2024
Digital Workforce Services Plc Company announcement August 23, 2024 at 9.00 a.m. EEST Half Year Financial report, January 1 – June 30, 2024 (unaudited) Unless otherwise stated, the comparison figures provided in parentheses refer to the corresponding period of the previous year. REVENUE GREW AND PROFITABILITY IMPROVED, NEW SALES ACCELERATED GROWTH IN CONTINUOUS SERVICES AND…
Read MoreeBook – Transforming Insurance with Advanced Automation Solutions
The insurance industry is undergoing a profound transformation driven by advancements in automation and artificial intelligence (AI). This eBook by Digital Workforce delves into how these technologies are reshaping the landscape, enhancing operations, and driving strategic growth. What You’ll Learn: • The impact of AI and automation on risk management, customer engagement, and product development.…
Read MoreDigital Workforce Announces Strategic Partnership with Sema4.ai to Deliver AI Agents on its Outsmart Platform
Press release 2 July 2024 Digital Workforce Announces Strategic Partnership with Sema4.ai to Deliver AI Agents on its Outsmart Platform Digital Workforce, a leader in process automation services, is thrilled to announce a partnership with Sema4.ai, the pioneering enterprise AI Agent company, to integrate Sema4 AI Agents into its Outsmart business process automation platform. This…
Read MoreDigital Workforce secures over EUR 1.3 million contract for the transfer of active customer data in the Pirkanmaa Wellbeing Services County
Press Release 28.6.2024 Digital Workforce, a leading provider of RPA and process automation services, has secured a significant project to transfer active customer data from the Pirkanmaa Wellbeing Services County through Istekki and Atostek. The project involves extracting active customer data from eight different source systems and converting it into a format that can…
Read MoreAutomation in the Insurance Sector – Exclusive Networking Afternoon
Automation in the Insurance Sector Date: Tuesday, June 11th, 14:30-18:00 Location: Residence of the Ambassador of Finland, Kensington Palace Gardens, London Join Digital Workforce and SS&C Blue Prism for an exclusive afternoon at the prestigious Residence of the Ambassador of Finland. This event will offer an unrivaled opportunity to network with leading professionals and pioneers…
Read MoreBusiness Review January 1 – March 31, 2024
Company Announcement May 3, 2024 at 8am EEST Digital Workforce Services Plc: Business Review January 1 – March 31, 2024: Company continues to grow profitably, driven by its Healthcare division and North American business Unless otherwise stated, the comparison figures provided in parentheses refer to the corresponding period of the previous year. COMPANY CONTINUES TO…
Read MoreChange in the Management Team of Digital Workforce Services Plc – Juha Nieminen
3.4.2024 9:00 | Digital Workforce Services Oyj | Company Announcement Digital Workforce Services Plc has appointed Juha Nieminen (Master of Science – MS, Industrial Engineering and Management) as Head of Sales Finland & Group Sales Operations and a member of the Management Team as of 8 April 2024. Juha has previously held a variety of…
Read MoreAI and Automation Summit: Redefining Knowledge Work
Join us at Ventanas on April 17th for an exclusive evening of insights and networking at the intersection of AI and Business Automation. This event, hosted by Digital Workforce and Sema4.ai, will bring together industry leaders, innovators, and decision-makers based in Metro Atlanta. Our keynote speakers will include renowned experts from Southern Company and [Sema4…
Read MoreThe role of RPA in orchestrated Business Process Automation solutions
This is Part 3 of our Business Process Automation series. Missed Part 1? Read it here. Missed Part 2? Continue from here. No matter how far you are in your automation journey, Robotic Process Automation will play an important part in it. The further you go into the realm of digital transformation, the more…
Read MoreDigital Workforce Services Plc’s Financial Statements Bulletin, January 1 – December 31, 2023: Company achieved targeted turnaround, full-year adjusted EBITDA positive
28.2.2024 09:00:00 EET | Digital Workforce Services Oyj | Company Announcement Financial Statements Bulletin January 1 – December 31, 2023 (unaudited) Unless otherwise stated, the comparison figures provided in parentheses refer to the corresponding period of the previous year. COMPANY ACHIEVED TARGETED TURNAROUND, FULL-YEAR ADJUSTED EBITDA POSITIVE The company met its target of becoming profitable and expanding internationally…
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