
Your team learns from cases that look like their own work
Claims, controls, care pathways and public services each follow their own rules. Our trainers work on these processes every day.
The examples that you and your students will be working on match the work your people do.
Train on your platform with people who use it daily
You pick the platform. Our trainers use it in live customer work. See all our technology partners.
Keep your Blue Prism digital workers easy to maintain
Your developers learn the standards that keep digital workers stable and reusable. They are the same ones used in our Blue Prism service.
Typical topics
- Development standards and reusable design
- Code reviews
- Setup and maintenance
Build UiPath automations that last
Your team learns to plan, build, test and support UiPath automations over time. You gain insights from the methods we use in our UiPath service.
Typical topics
- Development and testing
- Code reviews
- Setup and maintenance
Run complex processes across teams with Flowable
Your team learns to model processes and cases that cross units and systems. Every process keeps a full audit trail.
Typical topics
- Process and case models
- Decisions and forms
- Running and improving live processes





Build the skills that belong in your own team
Some work should stay with your people, even when the automation runs as a service.
Find the right work before anyone builds it
Good results start with a process your team knows well. You learn to:
- spot strong candidates in your own processes
- judge how ready a process is to automate
- write down a process step by step
- build and test the business case
- get the business ready for acceptance testing
For: process owners, business analysts and team leads
Related: Business Process Study, Process Redesign for Automation
Keep your program growing after the first wins
Many programs slow down after the first go-lives. To keep growing, your business, IT and automation teams must work as one. You learn to:
- set up governance and an operating model
- create demand and rank requests
- grow skills and maturity over time
- lead the change for people and systems
- avoid the usual causes of delay
For: program leads, CoE managers, and IT and business leaders
Related: Advisory Services
Help your people work alongside digital workers and AI agents
Your staff stay in control of the work agents do. They learn to:
- see what agents handle and where people decide
- handle exceptions and handovers
- check agent decisions in the audit trail
- raise issues early
For: frontline teams, supervisors, and risk and compliance
Related: AI Agent Discovery Assessment, AI agents in customer service
Help everyone see what automation changes for them
Short sessions explain automation and AI in plain words. Your people see what changes in their own work.
For: leadership teams and wider staff
Related: Value Discovery Workshops
Start learning about AI agents today, for free
Give your people a head start on agentacademy.ai, our online learning platform for AI agents.
Our experts built the courses from real enterprise work. Study online at your own pace, and finish with a certificate you can share on LinkedIn.
Understanding Agentic AI
Free · Beginner · 1 to 2 hours · Certificate
Learn what AI agents are and how they differ from generative AI. A good first step for anyone.
New: Closing the AI Value Gap
Free · Beginner · 1 hour · Certificate
Move beyond personal AI assistants. Learn how to govern, prioritise and scale agentic automation across your business.
Agentic AI Business Analyst
€499 excl. VAT · Advanced · 8 to 10 hours · Certificate
Go deep on putting AI agents to work, with practical projects and demos you can use right away.
Get an expert at your side when you need one
Mentoring suits you if your team runs its own automation. An experienced consultant joins your work, on site or online.
- Set up your automation environment
- Run your projects and delivery well
- Get code reviews and clear development standards
- Get help with apps such as SAP, Oracle and ServiceNow
- Keep your automations stable, with RPA Maintenance behind you
Need experts in your team for longer? See IA Talent Augmentation.
Prefer to hand over the running? Outsmart runs your automation as a managed service.

Your program is built around your goals
We start with a talk about who needs which skills, and why.
Then we review the content and format. Examples come from your industry and your platforms.
Experts with live delivery experience lead every session, on site or online.
Want our team to build alongside yours? See Implementation Projects.
Combine training with the support that fits your stage
Add skilled automation experts to your own teams.
Get your automation designed and delivered end to end.
Check your automation maturity and plan your next steps.
Map a process in depth before you automate it.
Redesign a process so automation can run it end to end.
Hand the running of your automation to us as a managed service.
Find the skills your team needs next
Tell us about your teams and goals. You get a proposal from an expert.
