Digital Workforce Trusted Advisor ensures you have the necessary roadmap and strategy to drive scale in your automation program. Analysing your specific situation, issues, and opportunities continuously. Trusted Advisor creates and helps you follow a strategy roadmap, which delivers better outcomes and long-lasting results.
If you need a dedicated Senior Advisor to support your team and journey, our Trusted Advisor service is your answer!
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What are we looking to achieve?
- Trusted Advisor reviews your current capability and the journey you are undertaking to ensure we can offer the proper support and advisory in helping you build a scalable automation program that meets your strategical goals and mission.
- Our experienced, Trusted Advisors will want to discuss and understand more about your transformational journey.
Understand your current skills, knowledge, cultural adoption, and organizational strategy for utilizing automation.
Measure and capture an understanding of the adherence to industry best practices.
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Service packages
Trusted Advisor service is available in four packages: Lite, Plus, Premium and Select.
The service packages are built to suit any size of organization and automation capability. Whether you have just started, stagnated after a few years, or looking to scale, we will get you ramped up quickly. We support you on your next step in your journey to maturity by applying our expertise and intimate knowledge of building a connected enterprise-wide automation capability.
Pay on a rolling monthly basis, based on your needs and requirements.
Tier 1
Lite
- Ad-hoc answers to queries providing advice & guidance
- Injection of expertise and inputs
- Necessary explanations when and where required
1 day / month
Tier 2
Plus
- Identify a gap analysis performed by a Trusted Advisor to uncover areas to drive support and advisory
- Delivery route to success planning
- Provide support to problems from the plan
3 days / month
Tier 3
Premium
- Advising on organizational change management approach
- Advising on digital worker automation strategy
- How to achieve maximum value through Intelligent Automation
5 days / month
Tier 4
Select
- Customized Trusted Advisor package leveraging access to core competencies
- Advising on organizational change management approach
- Quarterly account reviews and strategy sessions