Webinar: How IF, a leading Nordic insurance company, uses Intelligent Automation to support their business


June 17th at 10-10:50 am EEST / 8-8:50 BST

Although Intelligent Automation has been around for some years now, many companies are still at the early stages of their learning curve to start tapping into the technology’s full value promise. Once the use of Intelligent Automation becomes more widespread within the organization, more aspects need to be considered to drive the automation pipeline and to squeeze maximum benefits from the robotic workforce. This is where performance metrics step in as they help in communicating the benefits of automation.

Join our webinar on June 17th with Asko Mustonen, Nordic Head of Robotics at IF P&C Insurance, and Tarja Pitkänen, Head of Banking and Insurance at Digital Workforce, to learn how IF is using automation and why developing the right performance metrics has been a key factor for them.

Key takeaways from this session include:

  • How the insurance industry is utilizing Intelligent Automation
  • What criteria does IF use to select and rank processes for automation?
  • Why developing the right performance metrics is key to automation success?
  • What challenges has IF faced on its automation way?
  • How Change Management ties to automation success?


Watch the recording



Nordic Head of Robotics, IF P&C Insurance

Asko is heading Robotic Process Automation operations and crafting Intelligent Automation capabilities in IF. Asko’s background is in leading service development and critical business driven technology projects within insurance industry over a decade.

Head of Banking and Insurance, Digital Workforce

Tarja is heading the Banking and Insurance sector at Digital Workforce. Tarja has 30 years of senior level experience in financial services.

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