Digital Workforce Signs Multi-Year Outsourcing Agreement with a Large Industrial Corporation to Take Over Intelligent Automation Operations
Multi-year deal transfers talent, technology, and future automation development to Digital Workforce – unlocking scalable growth.
Press release 25 April 2025 08:30 AM EEST
Digital Workforce Services Oyj today announced that it has entered into an extensive, multi-year agreement with a leading international industrial corporation to assume full responsibility for the client’s Intelligent Automation (IA) operations with more than 150 UiPath RPA automations, and their future development.
Key facts
- 150+ UiPath automations move to Digital Workforce on 1 June 2025
- Six automation specialists will transfer from the client to Digital Workforce
- Commitment to procure four dedicated FTEs of development and consulting capacity through 2025
- Outcome-based pricing includes fee reductions tied to uptime and stability targets
Jussi Vasama, CEO, Digital Workforce, said:
“This major contract with a net-new customer operating a large, advanced UiPath estate underscores Digital Workforce’s deep automation expertise and our clear market differentiation. We warmly welcome our new colleagues and look forward to delivering superior, future-proof automation services that generate measurable value for our client. The partnership also opens the door to broader process-automation domains such as BPM, AI agents, and workflow technologies, with Digital Workforce as the client’s preferred advisor.”
The agreement reflects a growing trend: as RPA technology matures, organizations are re-evaluating in-house delivery models and opting to outsource lifecycle management of automation to specialized providers. Digital Workforce’s pure-play focus, outcome-based pricing, and proven transition methodology uniquely position the company to meet this rising demand.
Digital Workforce has a strong track record of transitioning organizations from in-house Intelligent Automation operations to fully managed services. Over the years, it has successfully executed projects of varying scope, including full-service outsourcing, platform migrations, technology conversions, and service stabilization efforts.
For more information:
Jussi Vasama, CEO, Digital Workforce Services Plc, +358 50 380 98937
About Digital Workforce Services Plc
Digital Workforce Services Plc is a leader in business automation and technology solutions. Its Outsmart platform and services, including Enterprise AI Agent solutions, empower organizations to transform knowledge work, reduce costs, accelerate digitalization, enhance customer experiences, and strengthen their competitive edge. Over 200 large international organizations rely on the company’s services to drive transformation through automation. Digital Workforce has particular expertise in automating healthcare and social care pathways, advancing long-term condition follow-up, improving patient safety, and enhancing the productivity of healthcare professionals. Founded in 2015, Digital Workforce employs over 200 business automation specialists across the US, UK & Ireland, and Northern and Central Europe. The company is listed on the Nasdaq First North Growth Market Finland.