Building Effective AI Agents: The Essential Role of Descriptions and Runbooks

Building Effective AI Agents

AI Agents are typically multi-LLM constructs that access APIs to perform tasks assigned to them via prompts. The scope of what an AI Agent can, should, and should not do is governed at five levels: The LLM’s inherent guardrails and safety mechanisms The role and runbook of the Agent The knowledge files provided to the…

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Digital Workforce Services Plc: Business Review January 1 – September 30, 2024:

Company Announcement November 1, 2024 at 8am EEST Business Review January 1 – September 30, 2024 (unaudited) Unless otherwise stated, the comparison figures provided in parentheses refer to the corresponding period of the previous year.   THE COMPANY ACHIEVED PROFITABLE GROWTH OF 10% IN THE THIRD QUARTER, STRATEGICALLY IMPORTANT CONTINUOUS SERVICES REVENUE GREW BY 16%…

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Sema4 Rapid Agent Deployment (RAD): A New Path to Scalable AI Success

Sema4.ai Rapid Agent Deployment

Kickstart Your Enterprise AI Agent Journey in Just 30 Days The Sema4.ai Rapid Agent Deployment (RAD) program delivered by Digital Workforce is a fast, standardized and high-impact way to bring an enterprise-grade AI Agent into your organization’s real-world production environment within just 30 days. Unlike the costly, lengthy transformations pushed by big consulting firms, RAD…

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Operationalizing GenAI: Scaling AI Agents Across the Enterprise

As enterprises gain experience with Generative AI (GenAI), many struggle to scale beyond initial pilots. While approaches like Retrieval-Augmented Generation (RAG) and fine-tuning large language models can show early promise, they often require significant resources and specialized expertise, both of which are in short supply. For many organizations, the real challenge lies in operationalizing these…

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Webinar Care pathway: Cancer follow-up -A unique & secure automation solution delivered from Azure

Join us and Microsoft for an insightful webinar exploring how automation can drive safer, patient-centered care models. In this exclusive webinar, we explore the transformative role of cloud-based automation in healthcare, enabling providers to enhance patient safety and streamline the management of complex, long-term care pathways. Together with Microsoft, we’ll dive into the unique challenges…

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Digital Workforce Sponsor at UiPath’s Al-Powered Automation Summit Finland

UiPath's Al-Powered Automation Summit Finland

Join us at UiPath’s AI-Powered Automation Summit in Helsinki! Digital Workforce is proud to be a sponsor of UiPath’s AI-Powered Automation Summit in Helsinki on November 26, 2024. This one-day event will bring together automation professionals, business leaders, and technology experts to explore the latest advancements and strategies in AI-powered automation. Hosted at Tripla Black…

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What is an Enterprise AI Agent?

What is an Enterprise AI Agent?

In a rapidly evolving business landscape, enterprises are increasingly turning to AI agents to automate complex processes and improve efficiency. This “Shorts” series is designed to explore critical concepts around Enterprise AI Agents in detail as we continue answering your questions on AI Agents.   Let’s start by breaking down the elements and defining an…

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Live Webinar: Nasdaq’s Automation Journey – Transforming Global Tax Operations

Nasdaq's Automation Journey For Tax Operations

Join us for an exclusive webinar featuring Nasdaq, exploring how compliance-driven automation shapes finance operations. Hear firsthand from Nasdaq’s Global Head of Indirect Tax as she shares the company’s transformation journey within its Tax department and discusses the critical role automation has played in streamlining processes, improving compliance, and enhancing efficiency and agility. Nasdaq’s Global Head…

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Navigating the BOAT: Understanding the Convergence of Business Orchestration and Automation Technologies

Business Orchestration and Automation Technologies

In today’s fast-paced digital landscape, enterprises face mounting challenges in streamlining operations. As businesses strive for more efficient processes, the need for multiple automation technologies to work in harmony has become increasingly evident. Enter Business Orchestration and Automation Technologies (BOAT) — a concept introduced by Gartner that consolidates key automation technologies into a unified platform.…

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Live Webinar: Introduction to AI Agents – The Next Evolution in Business Automation

AI Agents

Date: October 10, 2024 Time: 11.00 -12.00 a.m. EST (10.00-11.00 a.m. CET) Duration: 40 minutes + 20 minutes Q&A Overview: As business automation evolves, AI Agents are set to become game-changers in transforming how work gets done by handling complex, cognitive tasks and processes previously unattainable. This webinar will explore how AI Agents surpass traditional…

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Webinar: Using Automation to Secure Reimbursement

reimbursement strategies with automation

Webinar: Using Automation to Secure Reimbursement Date: Wednesday, October 2nd, 2024 Time: 11:00 AM ET As the healthcare industry continues to evolve, automation is playing a pivotal role in enhancing operational efficiency, improving patient care, and streamlining administrative processes. Join us for a live webinar with our Digital Workforce experts, Tom Herrmann, VP Revenue Cycle…

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Answering the Questions Around AI Agents

ai agents

AI Agents – Is the Future of Automation Becoming Real? As businesses evolve in the digital age, the rise of AI Agents is set to revolutionize how work is done. But what exactly are AI agents, and how do they differ from other automation technologies that enterprises have used for years, such as Robotic Process…

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Building the AI Agent Operating Model

ai agents

To realize the full potential of Enterprise AI Agents, you need more than just a successful pilot. Building an operating model that allows you to scale effectively is essential. Here are the key components to consider: Agent Strategy Define the Vision: Start by articulating a clear vision for how AI Agents will fit into your…

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Laying the Foundation for AI Agents: How to Find Your First Enterprise AI Agent Use Case?

AI Agent Operating Model

Having grasped AI agents’ transformative potential, the next step is moving from understanding to action. To prove the value of this technology quickly and set the stage for scaling, it’s crucial to start with the right use case and build a solid foundation for your AI Agent operating model. This blog post will help you…

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Webinar: Elevating Patient Safety with Automated Monitoring of Long-Term Conditions

Patient Safety with Automated Monitoring

Join us to discover how pioneers in healthcare enhanse patient safety and save millions with automated monitoring of chronic diseases and other conditions requiring long-term management. Digital Workforce specializes in transforming Healthcare processes. With our client, we recently launched a groundbreaking solution that automates and manages the monitoring of chronic diseases and conditions requiring long-term…

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Fueling innovation with risk and compliance driven end-to-end automation – Case Nasdaq

risk and compliance driven end-to-end automation

The case is written as a summary of a presentation given at a Digital Workforce event in 2024. THE ORGANIZATION Nasdaq is a leading global technology company that operates one of the world’s largest and most influential stock exchanges. Founded in 1971, Nasdaq revolutionized the financial industry by introducing the first electronic trading system, and…

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Digital Workforce Services Plc: Half Year Financial report, January 1 – June 30, 2024

Digital Workforce Services Plc Company announcement August 23, 2024 at 9.00 a.m. EEST Half Year Financial report, January 1 – June 30, 2024 (unaudited) Unless otherwise stated, the comparison figures provided in parentheses refer to the corresponding period of the previous year.  REVENUE GREW AND PROFITABILITY IMPROVED, NEW SALES ACCELERATED GROWTH IN CONTINUOUS SERVICES AND…

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Digital Workforce automates the handling of electronic referrals at Coxa – the largest Joint Replacement Hospital in the Nordic Region

21.8.2024 08:15:00 | Press release | Digital Workforce Services Oyj Digital Workforce automates electronic referral handling at Nordic’s largest Joint Replacement Hospital, reducing administrative work and freeing up time for patient care. The efficient process also speeds up patient access to care. Coxa is the only hospital in Finland and the largest in the Nordic…

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eBook – Transforming Insurance with Advanced Automation Solutions

automation in insurance

The insurance industry is undergoing a profound transformation driven by advancements in automation and artificial intelligence (AI). This eBook by Digital Workforce delves into how these technologies are reshaping the landscape, enhancing operations, and driving strategic growth. What You’ll Learn: • The impact of AI and automation on risk management, customer engagement, and product development.…

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Digital Workforce Announces Strategic Partnership with Sema4.ai to Deliver AI Agents on its Outsmart Platform

Press release 2 July 2024 Digital Workforce Announces Strategic Partnership with Sema4.ai to Deliver AI Agents on its Outsmart Platform Digital Workforce, a leader in process automation services, is thrilled to announce a partnership with Sema4.ai, the pioneering enterprise AI Agent company, to integrate Sema4 AI Agents into its Outsmart business process automation platform. This…

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