Digital Workforce’s Agent Workforce Solution Gains Momentum on Microsoft Foundry and Microsoft Azure

Press release November 25, 08:30 AM EET Helsinki, Finland – Digital Workforce Services Plc continues to drive innovation in insurance claims processing with its Agent Workforce solution, now delivering measurable results for insurers and third-party administrators. Built on top of Microsoft Azure, the solution uses advanced agent capabilities and orchestration technologies from Microsoft Foundry, supported…

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Digital Workforce Services Plc announces a contract extension and expansion with Portsmouth Hospitals University NHS Trust

Digital Workforce Services Plc announces a contract extension and expansion with Portsmouth Hospitals University NHS Trust Press release 20 November 2025 Our partnership with Portsmouth Hospitals University (PHU) NHS Trust continues to strengthen through a new three-year agreement, under which Digital Workforce Services will continue to deliver and expand intelligent automation services in collaboration with…

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Digital Workforce signs a deal with Södersjukhuset – a leading Swedish hospital

Press release 11.11.2025: Digital Workforce signs a deal with Södersjukhuset – a leading Swedish hospital   Digital Workforce is pleased to announce the signing of an agreement with Södersjukhuset, one of the largest hospitals in Scandinavia, to support and accelerate its automation program. The agreement builds on an earlier collaboration and will see a team…

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e18 Innovation partners with NHS Humber Health Partnership to deliver outpatient-focused automation programme

Outpatient Automation

Press release October 28, 8:00 AM GMT e18 Innovation (e18), part of the Digital Workforce Services (DWF) group, is delighted to announce a new partnership with NHS Humber Health Partnership (HHP), one of the largest healthcare providers in the NHS. Under this exciting new automation programme, e18 will deliver an ambitious outpatient transformation plan designed to…

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Digital Workforce Services Plc: Business Review, 1 January – 30 September 2025

Digital Workforce: Business Review

Digital Workforce Services Plc |Interim report Q3 | 23 October 2025 at 8.00 EEST Business Review, 1 January – 30 September 2025 (unaudited) ADJUSTED EBITDA DOUBLED. PROFESSIONAL SERVICES GREW BY 7%, DRIVEN BY AUTOMATION OUTSOURCING AND AI AGENT SOLUTIONS’ DEVELOPMENT The effects of the cost-saving measures implemented in the first quarter resulted in improved profitability…

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Digital Workforce continues as the City of Helsinki’s partner in process automation

Helsingin kaupunki

Press release: 7.10.2025, 8:30 – Digital Workforce continues as the City of Helsinki’s partner in process automation The City of Helsinki has chosen Digital Workforce as its partner in process automation. This procurement comprises a comprehensive service supporting close and wide-ranging collaboration together with flexible use of the required automation technologies. The technologies will be…

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Digital Workforce completes the acquisition of e18 Consulting, strengthening NHS pathway automation in the UK

Digital Workforce completes the acquisition of e18 Consulting, strengthening NHS pathway automation in the UK London | Helsinki, 1.10.2025 09:05 AM EEST – Press Release Digital Workforce Services Plc has today closed the acquisition of UK-based e18 Consulting Ltd (e18 Innovation). Announced on 18 July 2025, the transaction supports Digital Workforce’s strategy for profitable international…

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Changes in Digital Workforce Services Plc’s Management Team – Louise Wall Appointed Managing Director, UK & Ireland Healthcare

Louise Wall

Changes in Digital Workforce Services Plc’s Management Team – Louise Wall Appointed Managing Director, UK & Ireland Healthcare Digital Workforce Services Plc | Changes in board/management/certified advisor/auditor/liquidity provider | 1.10.2025 at 09:02 a.m. EEST Digital Workforce Services Plc has appointed Louise Wall (BA Hons, Business studies) as Managing Director of Healthcare UK & Ireland and…

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The Wellbeing Services County of Kanta-Häme securely archives its ProConsona Lastenvalvoja legacy system using automation

Kanta-Häme

Press Release: 30.9.2025, 8:00am – The Wellbeing Services County of Kanta-Häme securely archives its ProConsona Lastenvalvoja legacy system using automation   The Wellbeing Services County of Kanta-Häme is archiving its legacy ProConsona Lastenvalvoja system using an automation solution provided by Digital Workforce and Atostek. The project is delivered as a SaaS service by 2M-IT. The…

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3rd Annual AI & Automation Summit – Atlanta 2025

AI and Automation Summit 2025

Orchestrating the Future of Intelligent Workforces Join us in Atlanta for an exclusive evening of insights and networking at the intersection of Agentic AI, Intelligent Automation, and Universal Orchestration. Hosted by Digital Workforce and C TWO, we’re bringing together automation leaders, innovators, and decision-makers from across the Metro Atlanta area for an evening of all…

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Digital Workforce Services Plc: Half Year Financial report, January 1 – June 30, 2025

Digital Workforce Services Plc Company announcement July 18, 2025 at 8.00 a.m. EET Half Year Financial report, January 1 – June 30, 2025 (unaudited) Unless otherwise stated, the comparison figures provided in parentheses refer to the corresponding period of the previous year. Continuous Services revenue grew by 8% in the first half, profitability improved in…

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Inside Information: Digital Workforce acquires e18 Consulting Ltd and becomes a leading provider in the UK healthcare automation market

Digital Workforce acquires e18 Consulting

18.7.2025 07:30 EEST | Digital Workforce Services Plc Inside Information Digital Workforce Services Plc Company Announcement 18.7.2025 07:30 EEST Inside Information: Digital Workforce acquires e18 Consulting Ltd and becomes a leading provider in the UK healthcare automation market Digital Workforce has today, 18 July 2025, signed an agreement to acquire the entire share capital of…

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Live Webinar: Supercharging Your Complex Denials

smarter automation

The Challenge Healthcare organizations are facing millions in revenue loss due to complex claim denials, high-value procedures that require in-depth knowledge and analysis, have tight timelines, and are labor-intensive to appeal. Traditional denial workflows are no match for today’s volume and complexity. Join us and our partners at Elliott Health Information Pros, Inc. (EHIP), for…

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Kanta Transfer Success: The Wellbeing Services County of Central Uusimaa Retires Legacy Systems, Saving Nearly €1M Annually

Keski-Uudenmaan Hyvinvointialue

Press Release: 4.7.2025, 8:00am – Kanta Transfer Success: The Wellbeing Services County of Central Uusimaa Retires Legacy Systems, Saving Nearly €1M Annually The Wellbeing Services County of Central Uusimaa procured a centralized client and patient information system in 2020 to replace the various legacy systems previously used across its organization. However, the introduction of the…

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Live Webinar: How Agentic Automation Transforms Customer Experience in PMI Claims

PMI Claims with Agentic Automation

Join us for our live webinar, featuring Hugh Pelling (Sales Director UK&I at Digital Workforce) and Kieran Watts (Industry Lead, Claims & Service Innovation at Digital Workforce), as they explore how AI agents, such as the Agent Workforce’s Agents, can reduce friction, boost efficiency, and enhance the experience for both customers and claims teams when…

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Digital Workforce Services Receives €2.6 Million Order from Major U.S. Utility Company

Digital Workforce Receives €2.6M Deal

Press Release June 17, 2025 at 11:45 AM EEST Digital Workforce strengthens long-term automation partnership with one of the largest utility companies in the United States. Digital Workforce Services Plc has secured a new order valued at approximately €2.6 million from a long-standing client in the United States. The new engagement continues a successful multi-year…

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Changes in Digital Workforce Services Plc’s Management Team – Laura Viita Appointed CFO

Digital Workforce Services Plc | Company announcement 30 May 2025 at 08:30 a.m. EEST Laura Viita, M.Sc. (Econ.), has been appointed CFO and member of the Management Team of Digital Workforce Services Plc, effective 1 September 2025. She joins the company from WithSecure Plc, where she has served as Vice President, Controlling, Investor Relations, and…

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Digital Workforce and Atostek archive legacy data from Lifecare, Webstar, and Mediatri -systems for 2M-IT’s clients

Press release 27.5.2025 2M-IT’s clients, the Wellbeing Services Counties of Ostrobothnia and Southwest Finland, have procured a service provided by Digital Workforce and Atostek to migrate their legacy data into Kela’s Kanta archive. The common objective of both projects is to archive the data as quickly as possible, enabling the counties to eliminate the costs…

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Digital Workforce join Vitalis – the largest eHealth event in the Nordics!

Digital Workforce join Vitalis

Digital Workforce join Vitalis – the largest eHealth event in the Nordics – to explore how automation and AI can help solve some of the most critical and urgent challenges facing Swedish healthcare today. Come meet the Digital Workforce team and hear how our customers – leading healthcare providers in Finland, Sweden, UK & US…

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