Live Webinar: How Agentic Automation Transforms Customer Experience in PMI Claims
Join us for our live webinar with Hugh Pelling (Sales Director UK&I at Digital Workforce) and Kieran Watts (Industry Lead, Claims Innovation at Digital Workforce), where they explore how agentic AI, such as the Agent Workforce Agents, can work alongside human experts to reduce friction, boost efficiency, and enhance the experience for both customers and claims teams.
They’ll share real-world insights from the world of Private Medical Insurance (PMI), where clarity, responsiveness, and accuracy are essential.
Key takeaways include
• What’s broken in today’s digital claims journeys, and how agentic AI can help fix it
• What “agentic automation” means in practice for traditional claims services
• Where human expertise and AI agents work best together in PMI
• Barriers to adoption in PMI claims and how to overcome them
• Real examples of claims processes have dramatically improved with AI agents
• Advice for teams just starting out with agentic automation
Submit Your Questions in Advance!
Do you have specific questions or challenges you’d like us to address? You can submit your questions when registering for the webinar, and our experts will discuss them during the live Q&A session. Don’t miss this opportunity to get personalised insights from our speakers.
Don't miss your chance to tune in!
Date: Wednesday, July 16th
Time: 9:00 BST (10:00 CEST, 11:00 EEST)
Speakers
Hugh Pelling
Sales Director UK&I
Kieran Watts
Industry Lead, Claims & Service Innovation