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Digital Workforce Services Plc - Business Review January–September 2026

Key Events

CONTINUOUS SERVICES GROWTH ACCELERATED TO 59%, TOTAL REVENUE GREW BY 44%, ADJUSTED EBITDA WAS 7% OF REVENUE

Digital Workforce continued its strong, profitable growth in the third quarter, with revenue increasing by 44% to EUR 7.9 million. Growth was driven especially by Continuous Services (59% year-on-year growth), accounting for 64% of total revenue. Growth was particularly strong in the healthcare sector in the UK and the United States. It was supported by expansions in existing customers, new customer wins and the acquisition of Front AI Oy’s Agentic AI for customer service business on July 1, 2026. Profitability continued at a solid level, with a 7% adjusted EBITDA.

July-September 2026 (“third quarter”) financial highlights

  • Revenue was EUR 7.9 (5.5) million and increased by 44%
    • Revenue from Continuous Services was EUR 5.0 (3.2) million and increased by 59% Continuous Services accounted for 64% (58%) of revenue
    • Revenue from Professional Services was EUR 2.9 (2.3) million and increased by 23%
  • Adjusted EBITDA was EUR 0.5 (0.4) million, 7% of revenue
  • Operating profit (EBIT) was EUR -0.4 (0.2) million
  • Earnings per share (EPS) amounted to EUR -0.06 (0.02)
  • At the end of the reporting period, cash and bank receivables and other liquid assets were EUR 7.3 (7.6) million
  • The number of employees at the end of the reporting period was 198 (171), and the average number of employees was 197 (169)
  • Digital Workforce issued a positive profit warning on 16 July 2026. The revenue outlook for the year 2026 was increased to an expected growth of 27-37% of previous year.

January-September 2026

  • Revenue was EUR 23.3 (16.7) million and increased by 39%
    • Revenue from Continuous Services was EUR 13.9 (9.8) million and increased by 42% Continuous Services accounted for 60% (59%) of revenue
    • Revenue from Professional Services was EUR 9.4 (6.9) million and increased by 36%
  • Adjusted EBITDA was EUR 1.5 (0.5) million, corresponding to 7% (3%) of revenue
  • Operating profit (EBIT) was EUR -0.7 (-0.8) million, corresponding to -3% (-5%) of revenue
  • Earnings per share (EPS) amounted to EUR -0.11 (-0.08)